Privacy Policy
Last updated: June 2025
1. Introduction
CarerIndia TCH Pvt. Ltd. ('CarerIndia', 'we', 'us') is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and safeguard data when you visit carerindia.com, place an order, or contact our support team. By using our website or services, you consent to the practices described here.
2. Information We Collect
Personal Information
Name, email, phone number, delivery address, and payment information when you place an order or fill a contact form.
Automatically Collected
Browser type, IP address, pages visited, time on site — collected via cookies and analytics tools to improve website performance.
3. How We Use Your Information
- Process and fulfil your orders and rental agreements
- Communicate order status, delivery updates and after-sales support
- Send healthcare guides and product updates (only with your consent)
- Improve our website, products and services
- Comply with legal and regulatory requirements
4. Sharing Your Information
We do not sell, trade or rent your personal information to third parties. We share data only with: (a) delivery and logistics partners to fulfil your order; (b) payment processors to handle transactions securely; (c) government or regulatory bodies when required by law.
5. Cookies
Our website uses cookies to remember your preferences, analyse traffic (via Google Analytics) and improve your browsing experience. You can disable cookies in your browser settings, though this may affect some website functionality.
6. Data Security
We implement industry-standard SSL encryption on all data transmissions and store personal data on secured servers. Access to customer data is restricted to authorised staff only. Despite these measures, no online transmission is 100% secure — we encourage you to keep your account credentials private.
7. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw marketing consent at any time by emailing us
8. Contact for Privacy Concerns
For any privacy-related queries or to exercise your rights, contact us at: cbrhealthcaregroup@gmail.com or call +91 86868 64336. We will respond within 7 business days.